Privacy Policy

Data protection statement

In this data protection statement you will find more information about the processing of your personal data.

Who is the controller for the processing of your data?

The controller is :


11,  rue des Trois Cantons

L - 8399 Windhof

RCS : B206098


Why do we process your personal data ?

Website contact form management

The purpose of this processing is to collect, process and use the  personal data provided by users via the form available on our website in  order to respond effectively to their specific requests. This may include  requests for information, registrations for services, requests for support,  or any other form of interaction initiated by the user via the form. The  purpose is to ensure effective and personalized communication with users, to  provide the information or services requested, and to facilitate pre-contractual  or contractual interactions. This processing is essential to meet users'  needs and expectations and to maintain a high level of customer service.


What are your rights and how do you exercise them?

If you have a complaint, question or concern about the way we use your personal data, please contact us at the following address :


11, rue des Trois Cantons

L - 8399 Windhof

RCS : B206098


If you contact us in order to exercise your rights, we will answer you within 1 month. Exceptionally, this period may be extended (up to a maximum of 3 months), but we will then give you the reason within 1 month. Whether or not you canexercise your rights depends on the processing and the legal basis.

Always make sure that you clearly state which right you wish to exercise and how you wish to receive the information (e.g. by e-mail, by post, verbally, ...). Take into account that in some cases we need additional information. We want to make surethat we are helping the right person.


Right of access

You have the right to ask us about the personal data we hold about you. We can provide you with a copy free of charge, but this is not possible for all documents. We also want to respect the rights and freedoms of others.


Right of rectification

You think your data is not accurate or up to date ? You have the right to ask us to correct it.


Right too bject

In some cases, you have the right to ask us to stop processing your personal data.


Right to limit processing

You can ask us to restrict the processing of your personal data, for example when we verify the accuracy of your personal data.


Right to be forgotten or deleted

You have the right to ask us to delete your personal data. If we are legally obliged to retain certain personal data, we cannot comply with this request.


Right to withdraw your consent

In case of processing of personal data based on your consent, this consent can be with drawn.


Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with a supervisory authority. For your information :


15, Boulevard du Jazz

L-4370 Belvaux

Tel: (+352) 26 10 60 -1

Corporate details

Kwalyo SA

11, rue des 3 cantons– Bâtiment Alto

L-8399 Windhof

Registered inLuxembourg under B206098

VAT number : LU28514477

Managing Director : Frédéric Stiernon